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By creating an account with our store, you will be guided through the checkout process faster. In addition, you can store multiple shipping addresses and track orders in your account.

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Payment methods

Orders via our online shop can be paid with the following payment methods.

Paypal

Pay conveniently by Paypal, direct debit, credit card or purchase on account. Please note that the delivery address must be the same as the address registered with Paypal, otherwise the payment may not be carried out.

Klarna Pay Later

You conveniently pay your invoice to Klarna GmbH within 14 days of the invoice being issued once you have received the goods. The entire payment transaction runs through this. Klarna will send you all payment information by email. The terms and conditions of Klarna GmbH apply. Please note that we have no influence on whether your payment is rejected or not. If you have any questions regarding invoicing, please contact Klarna customer service directly.

Sofort

You pay immediately via your online banking account with PIN and TAN using the online banking system of SOFORT AG, which has been tested by TÜV Saarland. As soon as we have received your payment, your order will be dispatched, depending on the delivery time specified for the item.

EPS Österreich

Pay quickly, conveniently and securely via the online payment procedure developed by Austria's largest banks. This payment method is only available to customers from Austria.

Cash in advance

You transfer the invoice amount in advance. As soon as we have received the money, the goods will be sent to you, depending on the delivery time stored in the shop.

iDeal

iDEAL is a secure payment method that can be used by customers and businesses with a bank account at almost any Dutch bank. Incoming payments are guaranteed. This payment method is only available to customers from the Netherlands.

ratenkauf by easyCredit

Minimum order price

In order to be able to order from the Saunaexperte online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Austria, Belgium, France, Italy, Luxembourg, Netherlands

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.

Germany

Bulky cargo Bulky goods are shipped by a forwarding agent. You can recognise bulky goods products in our online shop by a special label.
Goods value	from 0,01 €	to 94,99 €	5,25 €
Goods value	from 95,00 €		free of charge
Parcel shipping Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Goods value	from 0,01 €	to 94,99 €	5,25 €
Goods value	from 95,00 €		free of charge
Express parcel delivery Express parcel delivery is not available for all products in our range. Products for which we offer express delivery are marked accordingly. Delivery takes place on working days from Monday to Friday.
Goods value	from 0,01 €	to 94,99 €	19,90 €
Goods value	from 95,00 €		14,95 €

Austria

Bulky cargo Bulky goods are shipped by a forwarding agent. You can recognise bulky goods products in our online shop by a special label.
Shipping weight	from 0,01 kg	to 9,999 kg	10,95 €
Shipping weight	from 10 kg	to 14,99 kg	15,95 €
Shipping weight	from 15 kg	to 33,999 kg	31,95 €
Shipping weight	from 34 kg	to 169,999 kg	89,00 €
Shipping weight	from 170 kg		657,00 €
Parcel shipping Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight	from 0,01 kg	to 9,999 kg	10,95 €
Shipping weight	from 10 kg	to 14,99 kg	15,95 €
Shipping weight	from 15 kg	to 33,999 kg	31,95 €
Shipping weight	from 34 kg	to 169,999 kg	89,00 €
Shipping weight	from 170 kg		657,00 €