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Payment methods
Orders via our online shop can be paid with the following payment methods.
Klarna Pay Later
You only pay after receiving your order. You then have 30 days to settle the invoice amount. This gives you plenty of time to check at home that everything is complete and decide which items you want to keep.
In some cases, Klarna conducts a credit check and reserves the right to decline payment by invoice.
PayPal
PayPal offers the following payment methods: instant payment, purchase on account (in 30 days) or installment payment (3 to 24 months), direct debit or debit and credit card.
Credit Card
Simply use your usual credit card for convenient and secure purchases up to €1000. Enjoy all the benefits of your card issuer – whether you pay with Mastercard, Visa, or American Express.
To protect your data, especially your credit card information, we use secure SSL encryption for data transmission.t.
Klarna Pay Now
With direct bank transfer, you can pay conveniently via your usual online banking. The transfer of the amount takes place in real time. As soon as the payment is successfully completed, we receive confirmation and can process your order immediately.
Klarna Slice It
With Klarna financing, you have the option to pay the invoice amount in fixed or flexible monthly installments over a period of up to 24 months. If you wish, you can also repay the outstanding amount in full at any time.
In certain cases, Klarna will conduct a credit check and reserves the right to decline the installment payment option.
Cash in advance
Please transfer the total amount to our account within 14 days. Your order will be shipped once we have received your payment. The necessary bank details will be sent to you by email immediately after you place your order.
EPS
The eps payment method is a secure online payment system for our customers in Austria. It was developed in cooperation with Austrian banks to enable online purchases to be processed via reliable online banking. The abbreviation eps stands for "Electronic Payment Standard".
iDeal
iDEAL is the most frequently used online payment method in the Netherlands. This is because the payment method is seamlessly integrated into the online banking products of the largest Dutch banks. These include: ABN AMRO, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank, and Van Lanschot Bank.
Bancontact
Bancontact is a secure payment method used by many consumers and companies with a Belgian bank account.
Belfius
Belgian customers of Belfius Bank pay conveniently online via the Belfius Pay button.
Bank details
Credit institution: Deutsche Bank
Account holder: Saunaexperte
IBAN: DE98 6707 0024 0546 3807 00
BIC: DEUTDEDBMAN
Minimum order price
In order to be able to order from the online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Shipping conditions
Delivery is made domestically (Germany) and to the countries below:
Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Spain, Switzerland
Shipping costs
Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.
Germany
Shipping (only within Germany)
Bulky goods are shipped by means of a forwarding agent. You can recognise bulky goods products in our online shop by a special marking.
We only offer shipping within Germany. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Goods value | from 0,01 € | to 98,99 € | 5,95 € |
| Goods value | from 99,00 € | free of charge | |
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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| Goods value | from 0,00 € | 19,00 € | |
| Goods value | from 0,01 € | to 98,99 € | 5,95 € |
| Goods value | from 99,00 € | free of charge | |
Austria
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 7,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 14,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 24,95 € |
| Shipping weight | from 10 kg | to 17,99 kg | 29,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 95,00 € | |
Belgium
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 7,95 € |
Croatia
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 41,95 € |
Czech Republic
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 27,95 € |
Denmark
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 9,95 € |
Estonia
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 26,95 € |
Finland
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 14,95 € |
France
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,1 kg | to 0,01 kg | 19,65 € |
| Shipping weight | from 5 kg | to 9,99 kg | 24,75 € |
| Shipping weight | from 10 kg | to 14,99 kg | 26,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 31,50 € |
| Shipping weight | from 25 kg | to 39,99 kg | 49,00 € |
| Shipping weight | from 40 kg | 99,50 € | |
Greece
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 105,95 € |
Hungary
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 19,50 € |
Italy
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 31,95 € |
Latvia
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 26,95 € |
Lithuania
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 26,95 € |
Luxembourg
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 9,95 € |
Netherlands
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 9,95 € |
Poland
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 27,50 € |
Portugal
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 38,20 € |
Slovakia
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 35,95 € |
Spain
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 0,01 kg | 125,95 € |
Switzerland
Parcel shipping
Parcel service:
Delivery takes place on weekdays from Monday to Friday. For deliveries to islands, we charge a flat island surcharge of €19.00. This surcharge is added to the regular shipping costs. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,1 kg | to 0,01 kg | 11,95 € |
