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Payment methods
Orders via our online shop can be paid with the following payment methods.
PayPal
Klarna Pay Later
Cash in advance
Credit Card
EPS
iDeal
Bancontact
Klarna Slice It
Belfius
Apple Pay
KBC
Bank details
Credit institution: Deutsche Bank Mannheim
Account holder: Saunaexperte
IBAN: DE98 6707 0024 0546 3807 00
BIC: DEUTDEDBMAN
Minimum order price
In order to be able to order from the online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Shipping conditions
Delivery is made domestically (Germany) and to the countries below:
Austria, France, Italy, Netherlands
Shipping costs
Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.
Germany
Shipping (only within Germany)
Bulky goods are shipped by means of a forwarding agent. You can recognise bulky goods products in our online shop by a special marking.
We only offer shipping within Germany. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Goods value | from 0,01 € | to 98,99 € | 5,90 € |
| Goods value | from 99,00 € | free of charge | |
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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| Goods value | from 0,01 € | to 98,99 € | 5,90 € |
| Goods value | from 99,00 € | free of charge | |
Austria
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 6,20 € |
| Shipping weight | from 5 kg | to 9,99 kg | 10,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 10 kg | to 17,99 kg | 14,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
France
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,1 kg | to 4,99 kg | 6,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 14,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 19,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 24,50 € |
| Shipping weight | from 25 kg | to 39,99 kg | 49,95 € |
| Shipping weight | from 40 kg | 99,50 € | |
Italy
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 12,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 19,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 25,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 25,50 € |
| Shipping weight | from 25 kg | to 39,99 kg | 49,95 € |
| Shipping weight | from 40 kg | 99,50 € | |
Netherlands
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 5,90 € |
| Shipping weight | from 5 kg | to 9,99 kg | 12,50 € |
| Shipping weight | from 10 kg | to 14,99 kg | 15,30 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
