How to order? - Your instructions

You are also welcome to place your order with us by telephone on 0621 / 43 02 54 14.

We are here for you:

Monday - Friday: 08:00 - 18:00

Saturday: 09:00 - 18:00

Explanation of the ordering process:

Your order works as follows:

I. Product selection

Select the product you require in the product categories or via the product search. Click on the "Add to shopping basket" button to save the selected product in your shopping basket without obligation. You can now select further products and add them to your shopping basket.

II Ordering the selected products

Note: You can end the order process at any time up to the binding submission of your offer to conclude a contract by clicking on the "Order with obligation to pay" button in step 4 "Check and order" by closing your Internet browser. You can correct input errors at any time by clicking on "Delete" and "Update".

Step 1: "Your shopping basket": Check the contents of the shopping basket

When you have completed your selection, please click on the "Shopping basket" button at the top of the screen. The contents of your shopping basket will then be displayed without obligation. You can change the number of products by overwriting the number entered under "Quantity" and then clicking on "Update". To remove one or more products from the shopping basket, click on "Delete" and "Update". Please click on the "Update" button after each change to display the changes. If you wish to continue the order process, please click on "Continue".

Step 2: "Login" or "Create a customer account"

At this point you have the option of creating a customer account which will allow you to order in future without having to enter your details again. Please note that by creating a customer account, you give us your consent to store the data you have provided - which can be revoked at any time free of charge for the future. To create a customer account, please click on "Continue" under the "New customer" field. Further information on the subject of "Data protection and customer account" can be found under "Legal" -> "Data protection". If you are already registered as a customer, please enter your user name and password here.

Step 2: "Address / Shipping method": Enter delivery and billing address

If you are ordering as a guest, I need your billing and shipping details to process your order. Please enter the required data in the form provided without obligation. Mandatory fields are marked with *. As a registered customer, your details are already stored. You can enter a different delivery address. Click on "Continue".

Step 3: Payment methods

In the next step, you can select the payment method without obligation.

Step 4: "Address / payment method": Checking the data, "Address / shipping method": Terms of delivery and payment, general terms and conditions, information about the right of cancellation

Please read my general terms and conditions carefully. You can view these by clicking on the "Terms and Conditions" button. Confirm that you have read and accept them by ticking the box provided. Please also confirm that you have taken note of my customer information and the information on the right of cancellation (each of which can be viewed by clicking on the corresponding button) by ticking the appropriate box. I will send you the cancellation policy in text form by e-mail after receipt of your order. If you wish to continue the order process, please click on "Continue". To avoid errors, the data you have entered will be displayed again without obligation. You can make changes by clicking on the "Change" button. ".

Step 5: "Send order": Submit an offer to conclude a contract

By clicking on "Order with obligation to pay" you are submitting your offer to conclude a contract.

If you have any questions about the ordering process, please contact me at info@sauna-oefen.com.