Payment and shipping

Payment methods

Orders via our online shop can be paid with the following payment methods.

Pay conveniently by Paypal, direct debit, credit card or purchase on account. Please note that the delivery address must be the same as the address registered with Paypal, otherwise the payment may not be carried out.
You transfer the invoice amount in advance. As soon as we have received the money, the goods will be sent to you, depending on the delivery time stored in the shop.
Pay quickly, conveniently and securely via the online payment procedure developed by Austria's largest banks. This payment method is only available to customers from Austria.
iDEAL is a secure payment method that can be used by customers and businesses with a bank account at almost any Dutch bank. Incoming payments are guaranteed. This payment method is only available to customers from the Netherlands.

Minimum order price

In order to be able to order from the Saunaexperte online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Austria, Belgium, Czech Republic, Hungary, Italy, Netherlands, Poland, Slovakia, Slovenia, Switzerland

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.

Bulky cargo

Bulky goods are shipped by a forwarding agent. You can recognise bulky goods products in our online shop by a special label.
Goods value from 0,01 € to 94,99 € 5,25 €
Goods value from 95,00 € free of charge

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Goods value from 0,01 € to 94,99 € 5,25 €
Goods value from 95,00 € free of charge

Express parcel delivery

Express parcel delivery is not available for all products in our range. Products for which we offer express delivery are marked accordingly. Delivery takes place on working days from Monday to Friday.
Goods value from 0,01 € to 94,99 € 17,90 €
Goods value from 95,00 € 12,95 €

Bulky cargo

Bulky goods are shipped by a forwarding agent. You can recognise bulky goods products in our online shop by a special label.
Shipping weight from 0,01 kg to 9,999 kg 10,95 €
Shipping weight from 10 kg to 14,99 kg 15,95 €
Shipping weight from 15 kg to 33,999 kg 31,95 €
Shipping weight from 34 kg to 169,999 kg 89,00 €
Shipping weight from 170 kg 657,00 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 9,999 kg 10,95 €
Shipping weight from 10 kg to 14,99 kg 15,95 €
Shipping weight from 15 kg to 33,999 kg 31,95 €
Shipping weight from 34 kg to 169,999 kg 89,00 €
Shipping weight from 170 kg 657,00 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 14,95 €
Shipping weight from 15 kg to 29,999 kg 28,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 30,95 €
Shipping weight from 15 kg to 29,999 kg 61,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 30,95 €
Shipping weight from 15 kg to 29,999 kg 61,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 18,95 €
Shipping weight from 15 kg to 29,999 kg 37,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 14,95 €
Shipping weight from 15 kg to 29,999 kg 29,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 30,95 €
Shipping weight from 15 kg to 29,999 kg 61,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 30,95 €
Shipping weight from 15 kg to 29,999 kg 61,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 14,999 kg 30,95 €
Shipping weight from 15 kg to 29,999 kg 61,90 €

Parcel shipping

Our products are shipped via the GLS parcel service. Delivery takes place on working days from Monday to Friday. We do not offer delivery to a DHL Packstation.
Shipping weight from 0,01 kg to 9,999 kg 24,95 €

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