Payment and shipping

Payment methods:

Orders via our online shop can be paid with the following methods.


Vorkasse per Überweisung

Prepayment by bank transfer

You transfer the invoice amount in advance. As soon as we receive the money, the goods will be shipped.


PayPal

PayPal: (Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Great Britain, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus)

During the ordering process you will be redirected to your Paypal account to confirm the invoice amount there. Please note that the delivery address must be the same as the address stored with Paypal.


PayPal Rechnungskauf

Purchase on account (powered by PayPal, Germany only)

During the ordering process you will be redirected to Paypal, where you can pay your purchase by invoice within 30 days. However, you do not need a Paypal account for this.


Kreditkarte powered by PayPal

Credit card, powered by PayPal: (Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Czech Republic)

During the ordering process you will be redirected to Paypal, where you can pay your purchase by credit card.


Ratenzahlung powered by PayPal

Payment by instalments, powered by PayPal: (Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Czech Republic)

During the ordering process you will be redirected to Paypal, where you can pay your purchase in installments.


Lastschrift

Direct debit (powered by Paypal, Germany only)

If you choose the payment method direct debit, you authorize Paypal to collect the amount due from your account by direct debit.


Lastschrift

Klarna (immediate transfer)

If you select the Klarna payment method, the amount due will be transferred to Sauna-Experte by immediate bank transfer.


Paypal instalment purchase (from 199.- € to 5 000.- € possible, creditworthiness assumed):

Pay in convenient small instalments. Simply put the desired article into the shopping cart and carry out the ordering process. At the point "payment methods" you choose Paypal. Now go on to the next step. As a Paypal customer you can log into your Paypal account and submit the financing application.


Shipping conditions

The delivery takes place within Germany and to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.



Deliveries within the country (Germany):

We calculate the shipping costs according to the order value (gross value of goods):

Up to goods value 94,99 € = 4,70 €


From a value of goods of 95,00 € we take over the shipping costs

For the shipment of bulky goods (shipping) we charge as follows:
Bulky goods will be sent by forwarding agency.

Up to goods value 94,99 € = 4,70 €

From a value of goods of 95,00 € we take over the shipping costs


Bulky goods are marked as such in the item description.



24 hours delivery for orders Monday - Friday until 15:00 o'clock, not prepayment and holidays in Baden Württemberg:

This service costs extra:

Germany: 11,95 €

Express shipping is not available for all articles in the range. This is indicated accordingly on the article. The delivery takes place from Monday - Friday. Saturday delivery is not possible.


Deliveries abroad:

We calculate the shipping costs abroad according to the weight. The weight is deposited with each article.


Belgium:
weight up to 14,99 kg: 13,95 €
weight 15,00 - 29,99 kg: 27,90 €
weight from 30 kg: 837,00,00 €



Bulgaria:
weight up to 14,99 kg: 102,95 €
Weight 15,00 - 29,99 kg: 205,90 €
Weight from 30 kg: 2 059,00 €



Denmark:
weight up to 14,99 kg: 13,95 €
weight 15,00 - 29,99 kg: 27,90 €
weight from 30 kg: 837,00 €



Estonia:
Weight up to 14,99 kg: 36,95 €
Weight 15,00 - 29,99 kg: 73,90 €
Weight from 30 kg: 1 108,50 €



Finland
Weight up to 14,99 kg: 34,95 €
Weight 15,00 - 29,99 kg: 69,90 €
Weight from 30 kg: 1 048,50 €



France:
Weight up to 14,99 kg: 27,95 €
weight 15,00 - 29,99 kg: 59,95 €
weight from 30 kg: 718,50 €



Greece:
weight up to 14,99 kg: 102,95 €
Weight 15,00 - 29,99 kg: 205,90 €
Weight from 30 kg: 3 088,00 €



Great Britain:
weight up to 14,99 kg: 64,95 €
weight 15,00 - 29,99 kg: 129,90 €
weight from 30 kg: 1 948,50 €



Ireland:
Weight up to 14,99 kg: 34,95 €
weight 15,00 - 29,99 kg: 69,90 €
weight from 30 kg: 1 048,50 €



Iceland:
weight up to 14,99 kg: 140,95 €
weight 15,00 - 29,99 kg: 281,90 €
weight from 30 kg: 3 150,00 €



Italy:
weight up to 14,99 kg: 18,95 €
weight 15,00 - 29,99 kg: 37,90 €
weight from 30 kg: 1 137,00 €


Croatia:
weight up to 14,99 kg: 36,95 €
Weight 15,00 - 29,99 kg: 73,90 €
Weight from 30 kg: 1 108,50 €



Latvia:
weight up to 14,99 kg: 36,95 €
Weight 15,00 - 29,99 kg: 73,90 €
Weight from 30 kg: 1 108,50 €



Liechtenstein:
weight up to 14,99 kg: 23,95 €
weight 15,00 - 29,99 kg: 47,90 €
weight from 30 kg: 718,50 €



Lithuania:
Weight up to 14,99 kg: 36,95 €
Weight 15,00 - 29,99 kg: 73,90 €
Weight from 30 kg: 1 108,50 €



Luxembourg:
weight up to 14,99 kg: 13,95 €
Weight 15,00 - 29,99 kg: 27,90 €
Weight from 30 kg: 837,00 €



Malta:
weight up to 14,99 kg: 155,95 €
weight 15,00 - 29,99 kg: 311,90 €
weight from 30 kg: 3 150,00 €



Netherlands:
Weight up to 14,99 kg: 14,95 €
Weight 15,00 - 29,99 kg: 29,90 €
Weight from 30 kg: 747,50 €



Norway:
Weight up to 14,99 kg: 34,95 €
Weight 15,00 - 29,99 kg: 69,90 €
Weight from 30 kg: 1 048,50 €



Austria:
weight up to 14,99 kg: 9,95 €
weight 15,00 - 29,99 kg: 25,90 €
weight from 30 kg: 657,00 €



Poland:
weight up to 14,99 kg: 30,95 €
weight 15,00 - 29,99 kg: 61,90 €
weight from 30 kg: 1 971,00 €



Portugal:
weight up to 14,99 kg: 109,95 €
weight 15,00 - 29,99 kg: 219,90 €
weight from 30 kg: 3 150,00 €



Romania:
Weight up to 14,99 kg: 36,95 €
weight 15,00 - 29,99 kg: 73,90 €
weight from 30 kg: 1 108,50 €



Sweden:
Weight up to 14,99 kg: 34,95 €
weight 15,00 - 29,99 kg: 69,90 €
weight from 30 kg: 1 048,50 €



Switzerland:
weight up to 14,99 kg: 19,95 €
Weight 15,00 - 29,99 kg: 65,95 €
Weight from 30 kg: 1 257,00 €



Slovakia:
weight up to 14,99 kg: 30,95 €
weight 15,00 - 29,99 kg: EUR 61,90
weight from 30 kg: EUR 1 971,00



Slovenia:
weight up to 14,99 kg: 30,95 €
weight 15,00 - 29,99 kg: 61,90 €
weight from 30 kg: 1 971,00 €



Spain:
weight up to 14,99 kg: 109,95 €
weight 15,00 - 29,99 kg: 219,90 €
weight from 30 kg: 3 150,00 €



Czech Republic:
weight up to 14,99 kg: 30,95 €
weight 15,00 - 29,99 kg: 61,90 €
weight from 30 kg: 1 971,00 €



Hungary:
Weight up to 14,99 kg: 30,95 €
weight 15,00 - 29,99 kg: 61,90 €
weight from 30 kg: 1 971,00 €



Cyprus:
weight up to 14,99 kg: 155,95 €
weight 15,00 - 29,99 kg: 311,90 €
weight from 30 kg: 3 150,00 €


In case of simultaneous dispatch of forwarding and parcel goods only the higher forwarding costs will be charged.

Delivery times:

As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 1 - 2 days, in case of foreign deliveries within 1 - 6 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction). Please note that there is no delivery on Sundays and holidays. If you have ordered articles with different delivery times, we will send the goods in one joint shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.
Accepted payment methods:
- Prepayment by bank transfer
- Payment by Paypal
- Payment by Paypal Express
- Payment via Paypal (credit card, direct debit, invoice if applicable)
- Paypal installment
purchase - Immediately


Our bank details:

Deutsche Bank Mannheim Account
holder: Poolexperte, Andreas Mansfeld
BIC: DEUTDEDBMAN
IBAN: DE98 6707 0024 0546 3807 00

If you have any questions, you will find our contact details in the imprint
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