Payment and shipping

Payment methods

Orders via our online shop can be paid with the following payment methods.

Pay conveniently by Paypal, direct debit, credit card or purchase on account. Please note that the delivery address must be the same as the address registered with Paypal, otherwise the payment may not be carried out.
With PayPal you can order today and pay after 30 days.
Pay conveniently within 30 days of the invoice date directly to Klarna. If the payment is rejected by Klarna, you will be redirected back to the store and can select another payment method such as Paypal or prepayment.
You transfer the invoice amount in advance. As soon as we have received the money, the goods will be sent to you, depending on the delivery time stored in the shop.
Select the appropriate credit card type in the checkout form. The invoice amount is initially only authorised. At the time of dispatch, the amount will be debited from your credit card account.
Pay quickly, conveniently and securely via the online payment procedure developed by Austria's largest banks. This payment method is only available to customers from Austria.
iDEAL is a secure payment method that can be used by customers and businesses with a bank account at almost any Dutch bank. Incoming payments are guaranteed. This payment method is only available to customers from the Netherlands.
Bancontact is a secure payment method used by many consumers and companies with a Belgian bank account.
Pay for your purchase in flexible monthly installments with a minimum monthly rate of €6.95. You can pay back higher installments or the full amount at any time.
Belgian customers of Belfius Bank pay conveniently online via the Belfius Pay button.
Pay using the credit card you have registered with Apple Pay. This payment method is only available in Germany and the maximum amount is €1000.
Belgian customers of KBC/CBC Bank can pay conveniently online using the KBC/CBC payment button.

Bank details

Credit institution: Deutsche Bank Mannheim
Account holder: Saunaexperte
IBAN: DE98 6707 0024 0546 3807 00
BIC: DEUTDEDBMAN

Minimum order price

In order to be able to order from the online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Austria, France, Italy, Netherlands

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.

Shipping (only within Germany)

Bulky goods are shipped by means of a forwarding agent. You can recognise bulky goods products in our online shop by a special marking.
We only offer shipping within Germany.


Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Goods value from 0,01 € to 98,99 € 5,90 €
Goods value from 99,00 € free of charge

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Goods value from 0,01 € to 98,99 € 5,90 €
Goods value from 99,00 € free of charge

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 4,99 kg 6,20 €
Shipping weight from 5 kg to 9,99 kg 10,95 €
Shipping weight from 15 kg to 24,99 kg 19,95 €
Shipping weight from 10 kg to 17,99 kg 14,95 €
Shipping weight from 25 kg to 39,99 kg 59,50 €
Shipping weight from 40 kg 120,00 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,1 kg to 4,99 kg 6,95 €
Shipping weight from 5 kg to 9,99 kg 14,95 €
Shipping weight from 10 kg to 14,99 kg 19,95 €
Shipping weight from 15 kg to 24,99 kg 24,50 €
Shipping weight from 25 kg to 39,99 kg 49,95 €
Shipping weight from 40 kg 99,50 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 4,99 kg 12,95 €
Shipping weight from 5 kg to 9,99 kg 19,95 €
Shipping weight from 10 kg to 14,99 kg 25,95 €
Shipping weight from 15 kg to 24,99 kg 25,50 €
Shipping weight from 25 kg to 39,99 kg 49,95 €
Shipping weight from 40 kg 99,50 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 4,99 kg 5,90 €
Shipping weight from 5 kg to 9,99 kg 12,50 €
Shipping weight from 10 kg to 14,99 kg 15,30 €
Shipping weight from 15 kg to 24,99 kg 19,95 €
Shipping weight from 25 kg to 39,99 kg 59,50 €
Shipping weight from 40 kg 120,00 €

Pay at Saunaexperte

In our online store we provide you with a wide range of payment methods so that you can conveniently complete your orders.

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