Payment and shipping

Payment methods

Orders via our online shop can be paid with the following payment methods.

Pay conveniently by Paypal, direct debit, credit card or purchase on account. Please note that the delivery address must be the same as the address registered with Paypal, otherwise the payment may not be carried out.
You transfer the invoice amount in advance. As soon as we have received the money, the goods will be sent to you, depending on the delivery time stored in the shop.
Pay quickly, conveniently and securely via the online payment procedure developed by Austria's largest banks. This payment method is only available to customers from Austria.
You pay immediately via your online banking account with PIN and TAN using the online banking system of SOFORT AG, which has been tested by TÜV Saarland. As soon as we have received your payment, your order will be dispatched, depending on the delivery time specified for the item.
You conveniently pay your invoice to Klarna GmbH within 14 days of the invoice being issued once you have received the goods. The entire payment transaction runs through this. Klarna will send you all payment information by email. The terms and conditions of Klarna GmbH apply. Please note that we have no influence on whether your payment is rejected or not. If you have any questions regarding invoicing, please contact Klarna customer service directly.
iDEAL is a secure payment method that can be used by customers and businesses with a bank account at almost any Dutch bank. Incoming payments are guaranteed. This payment method is only available to customers from the Netherlands.
Pay for your purchase in flexible monthly instalments with a minimum monthly payment of €6.95. You can pay back higher instalments or the full amount at any time. More information on Klarna hire purchase.
Pay conveniently in small monthly instalments for your purchases from € 200.00 - € 10 000.00 value of goods.

Bank details

Credit institution: Deutsche Bank Mannheim
Account holder: Saunaexperte Andreas Mansfeld
IBAN: DE98 6707 0024 0546 3807 00
BIC: DEUTDEDBMAN

Minimum order price

In order to be able to order from the online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.

Delivery times

If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.

Shipping conditions

Delivery is made domestically (Germany) and to the countries below:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

Shipping costs

Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.

Shipping (only within Germany)

Bulky goods are shipped by means of a forwarding agent. You can recognise bulky goods products in our online shop by a special marking.
We only offer shipping within Germany.


Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Goods value from 0,01 € to 98,99 € 5,50 €
Goods value from 99,00 € free of charge

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Goods value from 0,01 € to 98,99 € 5,50 €
Goods value from 99,00 € free of charge

Parcel service DHL (Deutsche Post):

Our products are shipped via the DHL parcel service. Delivery takes place on weekdays from Monday to Saturday. This shipping method takes approx. 2 working days longer. Unfortunately, sauna infusions cannot be sent with DHL. The additional costs are € 1.00 per shipment.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 3 kg 6,50 €

Express parcel shipping

Express parcel delivery by GLS is not available for all products in our range. Products for which we offer express delivery are marked accordingly. Delivery takes place on working days from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Goods value from 0,01 € to 98,99 € 15,95 €
Goods value from 99,00 € 15,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 9,99 kg 10,95 €
Shipping weight from 10 kg to 14,99 kg 15,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 11,95 €
Shipping weight from 15 kg to 39,99 kg 47,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 117,95 €
Shipping weight from 15 kg to 39,99 kg 349,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 41,95 €
Shipping weight from 15 kg to 39,99 kg 89,25 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 189,95 €
Shipping weight from 15 kg to 39,99 kg 639,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 29,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 11,95 €
Shipping weight from 15 kg to 39,99 kg 47,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 26,95 €
Shipping weight from 15 kg to 39,99 kg 92,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 24,95 €
Shipping weight from 15 kg to 39,99 kg 85,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 14,95 €
Shipping weight from 15 kg to 39,99 kg 35,90 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 105,95 €
Shipping weight from 15 kg to 39,99 kg 344,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 35,95 €
Shipping weight from 15 kg to 39,99 kg 74,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 167,95 €
Shipping weight from 15 kg to 39,99 kg 449,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 39,95 €
Shipping weight from 15 kg to 39,99 kg 86,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 22,95 €
Shipping weight from 15 kg to 39,99 kg 48,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 26,95 €
Shipping weight from 15 kg to 39,99 kg 89,25 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 26,95 €
Shipping weight from 15 kg to 39,99 kg 57,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 41,95 €
Shipping weight from 15 kg to 39,99 kg 89,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 11,95 €
Shipping weight from 15 kg to 39,99 kg 47,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 179,95 €
Shipping weight from 15 kg to 39,99 kg 649,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 11,95 €
Shipping weight from 15 kg to 39,99 kg 23,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 40,95 €
Shipping weight from 15 kg to 39,99 kg 84,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 34,95 €
Shipping weight from 15 kg to 39,99 kg 74,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 109,95 €
Shipping weight from 15 kg to 39,99 kg 249,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 41,95 €
Shipping weight from 15 kg to 39,99 kg 89,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 35,95 €
Shipping weight from 15 kg to 39,99 kg 84,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 35,95 €
Shipping weight from 15 kg to 39,99 kg 84,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 125,95 €
Shipping weight from 15 kg to 39,99 kg 278,90 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 14,99 kg 41,95 €
Shipping weight from 15 kg to 39,99 kg 84,95 €

Parcel shipping

Parcel service GLS:

Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday.

Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once.
Shipping weight from 0,01 kg to 9,99 kg 21,95 €

Newsletter registration

News, discounts, tips & tricks on the subject of saunas. Let our newsletter keep you informed free of charge. You can unsubscribe from the newsletter at any time free of charge.

Subscribe
Nach oben