Andreas Mansfeld Managing Director
Occupation: Businessman, IT technician
In the company since: 2006
Hobbies: wellness, sports, cats
With the company since: 2017
Hobbies: wellness, reading, concerts
Michael Felber Shop maintenance, programming work
Profession: IT technician
In the company since: 2010
Hobbies: wellness, computers, music
Zelda entertains the employees
With the company since: 2014
Hobbies: Hunting mice and lying around lazily
How the sauna expert was bornThe seed for the development of www.sauna-oefen.com was certainly the owner Andreas Mansfeld's own enthusiasm for everything to do with wellness, spa and relaxation, even in a very private environment. Thus, the cooperation with a franchise company almost automatically led to the fertilization of the idea of operating an own special shop for sauna accessories. The idea and the company's own commitment quickly developed into a well-functioning online shop, which is not only dedicated to the sale of high-quality and functional products.
From our own experience we know how important professional advice and long-term support for our prospective and existing customers is. Here we do not make any compromises. Only when our customers are completely satisfied, are we satisfied too.
We have been selling saunas competently and successfully since 2006, and of course the complete range of accessories. Our own e-Bay shop completes our range of products.
The great success proves us right: When an idea, own interest and the mature expertise become professionalism, this is the best basis for the successful development of a business idea in the interest of the customers. And these are the focus of our work right from the start.
Both the business owner Andreas Mansfeld himself and his employees are true professionals in their field. Only in this way can a high degree of competence in sauna matters be implemented.Mastery of our trade is important to us above all because we not only want to sell, but also to provide professional advice.
We regularly take part in further education, conferences, training courses and trade fairs, and are thus always up to date with the latest developments. We also owe this to our customers, who, in addition to a mature consultation, always want to be informed about the latest developments.
Mediocrity is not enough for us, selling alone is not enough for us - so we prove ourselves every day as your competent partner with a sense of proportion and expertise when it comes to sauna accessories.
What drives usIt is not simply economic success that drives us. Above all, it is the satisfaction of our customers from the private and commercial sector that we strive for.
And so we also understand every question, every problem as an opportunity to develop ourselves further. What is important for us is not the problem itself, but first and foremost the quick solution for our customers.
Of course we are happy about every positive feedback, but we can also deal with criticism very well, as it helps us to tap further reserves and to understand the wishes of our customers even better.
Quality has priority
Surely you can find many comparable products from our assortment also elsewhere, perhaps even cheaper. But sometimes you will have to accept a reduction in quality.
We, on the other hand, attach great importance to a consistently high quality of our products. For this reason alone we enjoy the trust of our customers, which we want to earn anew every day.
Away from the dubious cheap offers of other suppliers, we focus entirely on quality, which for us already begins with correct and technically perfect advice. Only selected products find their way into our shops and ultimately to our customers.
And if there is something wrong with your order, you can easily contact us and look forward to competent help. This is how we understand our offer not only as being in the interest of sales, but as a real service to our customers.
Service that is fun and convincingWe attach great importance to service and customer care. The idea of service means more to us than just fast delivery and expert advice. Whenever you have questions about our products, installation, assembly and application, we are always ready to help.
We do not limit ourselves to technical data sheets and documentation, but are also happy to share the experience we have gained in many years of activity.
Our top priority is the satisfaction of our customers, which we like to call the measure of all things. And so it is not surprising that many private and commercial customers buy from us again and again, even when our prices can be undercut by other suppliers.
We do not only sell products, but also services and performances to the customer, which are always worth their good money.
Our business hours:In our online shops you can of course search, compare and buy at any time. Around the clock, every day of the week, throughout the year.
If you want to contact us personally or visit us directly, please note our opening hours:
Monday to Friday 08:00 h to 20:00 h
Saturday 08:00 h to 18:00 h We are
also available on regional holidays.
If you send us your questions and suggestions in writing or by e-mail, you can often count on a quick and competent answer even outside business hours.
Pay as you like
We know from experience that even in online business the payment of goods is a matter of trust. That is why we offer you a wide range of different payment methods from which you can choose the one that suits you best.
Among our preferred payment methods in Germany are
- purchase on account
- Hire purchase
- Right away (Klarna)
So you can order from us carefree and know that not only your finances but also your personal data are in good hands. All data that we process from you in the course of an order remain exclusively in our company and are only processed as necessary. A non-coordinated passing on of any personal data does not take place with us at any time.
Any questions about us or our offer? Quickly place an order? Then simply call us at +49 (0) 621 / 43 02 54 14 and we will solve your problem together.