Privacy policy


Privacy policy


Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies insofar as no other information is given in the following processing procedures.
"Personal data" means all information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without giving any personal information.
Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website and to improve our offer.
Contact

Responsible person
Contact us on request. The contact details of the person responsible for data processing can be found in our imprint.

Proactive contact of the customer by e-mail
If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves to process and answer your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in the event of an interest to buy, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 letter b DSGVO.
If contact is established for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO out of our predominantly justified interest in processing and answering your enquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f DSGVO.
We will only use your e-mail address to process your enquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted, unless you have agreed to further processing and use.


Customer account orders

Customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the mail-order companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.

Reviews Advertising

Data collection when writing a commentary
When commenting on an article or contribution, we collect your personal data (name, e-mail address, comment text) only to the extent that you have provided it. The processing serves the purpose of enabling a commentary and displaying comments. By sending the comment, you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted.

If your comment is published, only the name you have given will be published.

Shop information customer evaluation
We use the evaluation tool "shopauskunft.de" of Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig; "shop information") for our website.
After your order we would like to ask you to rate and comment on your purchase with us. For this purpose you will be contacted by us by e-mail, whereby we will use the technical system "Rechtssichere Bewertungsanfrage (RBA)". In doing so, we process the data concerning your order (order number/invoice number, purchase value and shipping costs) as well as your e-mail address.
The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent, provided that you have expressly agreed to the forwarding of your data and the receipt of the evaluation request.
You can revoke your consent at any time by using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Further information on data protection when using shop information can be found at: https:
//www.shopauskunft.de/datenschutz.
Shop information widget
The widget of shop information is integrated on our website. This serves the purpose of displaying the number and result of our evaluations received so far via Shopauskunft and to advertise with it.
To display the widget, it is technically necessary to transmit usage data through your internet browser to the server of Shopauskunft and to store it in log files for 7 days. These stored data include the name and URL of the file accessed, date and time of access, the IP address of the requesting computer, website from which access is made (referrer URL), the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
The processing is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in advertising our offers by displaying the customer ratings already received. This data will not be stored together with other personal data.
Use of the e-mail address for sending newsletters
We use your e-mail address, regardless of the contract, exclusively for our own advertising purposes for sending newsletters, provided you have expressly agreed to this. The processing is carried out on the basis of article 6 paragraph 1 letter a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until revocation. To do so, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the distribution list.

Your data will then be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to other third parties.


Shipping service provider

Forwarding of the e-mail address to shipping companies for information on the shipping status
We will forward your e-mail address to the shipping company within the framework of the contract processing, provided you have expressly agreed to this in the ordering process. The forwarding serves the purpose of informing you by e-mail about the shipping status. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until revocation.


Payment service provider

Using PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. This can be found at

https://www.paypal.com/de/webapps/mpp/ua/privacy-full Use of PayPal Express
We use on our website the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of the data processing is to be able to offer you payment via the payment service PayPal Express. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in a customer-oriented offer of different payment methods. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
When you select and use PayPal Express, the data required for payment processing is transferred to PayPal in order to fulfil the contract with you using the selected payment method. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. Further information on data processing when using the payment service PayPal Express can be found in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.


Cookies
 
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
 
Cookies are stored on your computer. Therefore you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide individually whether to accept them or not, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.
 
The following links will give you information on how to manage (and deactivate) cookies in the most important browsers:
 
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.
 
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominantly legitimate interest in ensuring the optimum functionality of the website and a user-friendly and effective design of our offer.
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you.

Analysis advertising tracking communication

Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The data processing is used for the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of the page view, click path, information about the browser and device used by you, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of your use of the website. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
You can find more detailed information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

Use of Mouseflow
We use the analysis tool of Mouseflow ApS (Flaesketorvet 68, 1711 Copenhagen, Denmark; "Mouseflow") on our website.
The data processing serves the purpose of personalising and analysing this website and its visitors. Mouseflow uses technologies such as cookies, counting pixels and scripts. The cookies enable the recognition of the Internet browser. Among other things, the following information can be collected: IP address, click path, information about the browser and operating system you use, pages visited, time spent on our website, content viewed, location data. This data can be used to create user profiles under a pseudonym. The web tracking tool mouseflow records randomly selected individual visits (only with anonymised IP address). This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website from this. The data collected with mouseflow technologies will not be used to personally identify the visitor of this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in connection with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, within this framework, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Insofar as you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
When you click on an ad served by Google, a conversion tracking cookie is placed on your computer. These cookies are of limited validity, do not contain any personal information, and are not personally identifiable. If you visit certain pages on our site and the cookie hasn't expired, Google and we can tell that you clicked on the ad and were directed to that page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked across the sites of ads customers.
The information collected through the conversion cookie is used to compile conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users.
Your information may be transferred to the USA.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
You can find further information and the Google data protection declaration at: https://www.google.de/policies/privacy/

We use the remarketing or "related audiences" feature of Google Inc. on our website using the remarketing or "related audiences" feature of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The application is designed to analyse visitor behaviour and interests. Google uses cookies to perform the analysis of website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely include previously viewed product and information areas.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is carried out with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information on Google Remarketing and the corresponding data protection declaration can be found at: https://www.google.com/privacy/ads/

Use of the Userlike live chat system
We use the live chat system of Userlike UG (haftungsbeschränkt) (Probsteigasse 44-46, 50670 Köln; "Userlike") on our website in the context of order processing.
The data processing serves the purpose of direct and efficient communication between you and us as provider.
By calling up our website, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront, which makes the chat technically possible.
In order to operate the live chat system, cookies are also used to enable recognition of the browser.
Among other things, the following information may be collected and processed: Date and time of access, browser type/version, IP address, information about the operating system and device used, URL of the previously visited website, number of page views, amount of data sent and other information provided by you in the chat history.
The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until revocation.
Further information on the collection and use of your data by Userlike can be found at https://www.userlike.com/de/terms#privacy-policy and
https://www.userlike.com/de/data-privacy


Plug-ins and others

Use of the Google Tag Manager
We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
This application is used to manage JavaScript tags and HTML tags, which are used to implement tracking and analysis tools in particular. The data processing serves the purpose of designing and optimizing our website to meet your needs.
The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags that can collect and process personal data.
You can find more information on terms of use and data protection here.
Use of Google reCAPTCHA
We use on our website the service reCAPTCHA of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws. The purpose of the query is to distinguish between input by a human being or by automated, machine processing. For this purpose, your input is transmitted to Google and used there. In addition, the IP address and any other data required by Google for the service reCAPTCHA will be transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to the USA.
The processing is carried out on the basis of article 6 paragraph 1 letter f DSGVO out of the legitimate interest to protect our website from automated spying, abuse and SPAM. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you, based on art. 6, paragraph 1, letter f of the DPA.
You can find more information about Google reCAPTCHA and the corresponding privacy policy at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service of Google Inc. on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This serves the purpose of distinguishing between input by a human being or by automated, machine processing. In the background, Google collects and analyses usage data, which is used by Invisible reCaptcha to distinguish regular users from bots. For this purpose your input is transmitted to Google and used there. In addition, the IP address and possibly other data required by Google for the service Invisible reCAPTCHA are transmitted to Google.
This data is processed by Google within the European Union and possibly also in the USA.
The processing is based on Art. 6 para. 1 lit. f DSGVO out of the legitimate interest to protect our website from automated spying, abuse and SPAM. For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 letter f DSGVO.
You can find more information about Google reCAPTCHA and its privacy policy at: https://www.google.com/recaptcha/intro/android.html and
https://www.google.com/privacy

Rights of data subjects and storage period

Duration of storage
After complete contract implementation, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: Right to information, to correction, to deletion, to restriction of processing, to data transferability.
In addition, under Art. 21 Para. 1 DSGVO you have the right to object to processing based on Art. 6 Para. 1 f DSGVO and to processing for the purposes of direct advertising.

Right to complain to the supervisory authority
Under Art. 77 DSGVO you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully.

Right of objection
If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 Paragraph 1 letter f DSGVO, you have the right to object to these processing operations at any time for reasons arising from your particular situation, with effect for the future.
After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

If personal data are processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purposes of direct marketing.

Last update: 20.07.2020
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