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Payment and shipping
Payment methods
Orders via our online shop can be paid with the following payment methods.
PayPal
Pay conveniently by Paypal, direct debit, credit card or purchase on account. Please note that the delivery address must be the same as the address registered with Paypal, otherwise the payment may not be carried out.
Klarna Pay Later
You conveniently pay your invoice to Klarna GmbH within 14 days of the invoice being issued once you have received the goods. The entire payment transaction runs through this. Klarna will send you all payment information by email. The terms and conditions of Klarna GmbH apply. Please note that we have no influence on whether your payment is rejected or not. If you have any questions regarding invoicing, please contact Klarna customer service directly.
SOFORT bank transfer
You pay immediately via your online banking account with PIN and TAN using the online banking system of SOFORT AG, which has been tested by TÜV Saarland. As soon as we have received your payment, your order will be dispatched, depending on the delivery time specified for the item.
EPS
Pay quickly, conveniently and securely via the online payment procedure developed by Austria's largest banks. This payment method is only available to customers from Austria.
Cash in advance
You transfer the invoice amount in advance. As soon as we have received the money, the goods will be sent to you, depending on the delivery time stored in the shop.
iDeal
iDEAL is a secure payment method that can be used by customers and businesses with a bank account at almost any Dutch bank. Incoming payments are guaranteed. This payment method is only available to customers from the Netherlands.
Klarna Slice It
Pay for your purchase in flexible monthly instalments with a minimum monthly payment of €6.95. You can pay back higher instalments or the full amount at any time. More information on Klarna hire purchase.
Bancontact
Belfius
KBC
Przelewy24
Bank details
Credit institution: Deutsche Bank Mannheim
Account holder: Saunaexperte Andreas Mansfeld
IBAN: DE98 6707 0024 0546 3807 00
BIC: DEUTDEDBMAN
Minimum order price
In order to be able to order from the online shop, your shopping cart must reach a minimum price. The minimum order price for an order is 19,00 €.
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within 1 - 2 days in Germany and within 1 - 6 days after conclusion of the contract in the case of deliveries abroad (after the time of your payment instruction in the case of agreed advance payment). Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Shipping conditions
Delivery is made domestically (Germany) and to the countries below:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland
Shipping costs
Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.
Germany
Shipping (only within Germany)
Bulky goods are shipped by means of a forwarding agent. You can recognise bulky goods products in our online shop by a special marking.
We only offer shipping within Germany. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Goods value | from 0,01 € | to 98,99 € | 5,75 € |
| Goods value | from 99,00 € | free of charge | |
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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| Goods value | from 0,01 € | to 98,99 € | 5,75 € |
| Goods value | from 99,00 € | free of charge | |
Express parcel shipping
Express parcel delivery by GLS is not available for all products in our range. Products for which we offer express delivery are marked accordingly. Delivery and shipping takes place on working days from Monday to Friday, with the exception of public holidays. Express delivery to an island is unfortunately not possible.
Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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| Goods value | from 0,01 € | to 98,99 € | 15,95 € |
| Goods value | from 99,00 € | 15,95 € | |
Austria
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 5,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 9,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 13,15 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
Belgium
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 5,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 12,50 € |
| Shipping weight | from 10 kg | to 14,99 kg | 14,30 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
Bulgaria
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 14,99 kg | 117,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 349,95 € |
| Shipping weight | from 40 kg | 765,00 € | |
Croatia
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 14,99 kg | 41,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 89,25 € |
| Shipping weight | from 40 kg | 179,00 € | |
Czech Republic
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 27,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 31,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 98,00 € |
| Shipping weight | from 15 kg | to 39,99 kg | 199,00 € |
| Shipping weight | from 40 kg | 259,00 € | |
Denmark
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 9,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 12,50 € |
| Shipping weight | from 10 kg | to 14,99 kg | 14,30 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
Estonia
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 26,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 35,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 38,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 77,90 € |
| Shipping weight | from 40 kg | 155,80 € | |
Finland
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 14,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 19,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 24,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 37,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,95 € |
| Shipping weight | from 40 kg | 119,00 € | |
France
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,1 kg | to 4,99 kg | 6,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 14,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 19,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 24,50 € |
| Shipping weight | from 25 kg | to 39,99 kg | 49,95 € |
| Shipping weight | from 40 kg | 99,50 € | |
Hungary
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 19,50 € |
| Shipping weight | from 5 kg | to 9,99 kg | 31,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 35,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 69,95 € |
| Shipping weight | from 40 kg | 198,00 € | |
Italy
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 12,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 19,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 25,95 € |
| Shipping weight | from 15 kg | to 24,99 kg | 25,50 € |
| Shipping weight | from 25 kg | to 39,99 kg | 49,95 € |
| Shipping weight | from 40 kg | 99,50 € | |
Latvia
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 26,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 35,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 38,95 € |
| Shipping weight | from 15 kg | 179,00 € | |
Lithuania
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 26,95 € |
| Shipping weight | from 5 kg | to 9,55 kg | 35,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 38,95 € |
| Shipping weight | from 15 kg | 179,00 € | |
Luxembourg
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 9,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 12,50 € |
| Shipping weight | from 10 kg | to 14,99 kg | 14,30 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
Netherlands
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 4,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 12,50 € |
| Shipping weight | from 10 kg | to 14,99 kg | 14,30 € |
| Shipping weight | from 15 kg | to 24,99 kg | 19,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 120,00 € | |
Poland
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 27,50 € |
| Shipping weight | from 5 kg | to 9,99 kg | 31,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 34,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 69,00 € |
| Shipping weight | from 40 kg | 139,00 € | |
Romania
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 14,99 kg | 41,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 89,95 € |
| Shipping weight | from 40 kg | 199,00 € | |
Slovakia
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 14,99 kg | 35,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 84,95 € |
| Shipping weight | from 40 kg | 179,00 € | |
Slovenia
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,01 kg | to 14,99 kg | 35,95 € |
| Shipping weight | from 15 kg | to 39,99 kg | 84,95 € |
| Shipping weight | from 40 kg | 198,00 € | |
Sweden
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
|||
|---|---|---|---|
| Shipping weight | from 0,01 kg | to 4,99 kg | 22,50 € |
| Shipping weight | from 5 kg | to 9,99 kg | 31,95 € |
| Shipping weight | from 10 kg | to 14,99 kg | 37,50 € |
| Shipping weight | from 15 kg | to 24,99 kg | 44,95 € |
| Shipping weight | from 25 kg | to 39,99 kg | 59,50 € |
| Shipping weight | from 40 kg | 159,00 € | |
Switzerland
Parcel shipping
Parcel service GLS:
Our products are shipped via the parcel service GLS. Delivery takes place on weekdays from Monday to Friday. Please note that we can offer bulky good deliveries by freight forwarding only in the domestic market (Germany). If you order items that can be sent by parcel post or bulky goods at the same time, the highest shipping costs will be charged once. |
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|---|---|---|---|
| Shipping weight | from 0,1 kg | to 4,99 kg | 9,95 € |
| Shipping weight | from 5 kg | to 9,99 kg | 26,95 € |
| Shipping weight | from 10 kg | to 29,99 kg | 74,00 € |
| Shipping weight | from 30 kg | 198,00 € | |
Pay at Saunaexperte
In our online store we provide you with a wide range of payment methods so that you can conveniently complete your orders.
